SAAC Program Manager

POSITION SUMMARY: The Socorro Adult Activity Cooperative Manager will be a strategic thought-partner with La Vida Felicidad’s leadership team. Responsible for over-all coordination and day-to-day administration of Socorro Adult Activity Cooperative (SAAC) Program. Including community outreach, referral and intake, coordination of program activities, psychosocial group work and staff schedules.


  1. Provides leadership in program development and oversight for SAAC program services.
  2. Coordinates the referral and intake process for the SAAC participants.
  3. With family and participant involvement, facilitates the planning and implementation of the Individual Service Plan.
  4. Provides a program which is congruent with the participant’s culture and lifestyle, learning style, and needs/preferences.
  5. Supervises SAAC staff, including but not limited to: Performance evaluations, team building, training and professional development, coordination of leave.
  6. Maintains all records, including financial data, for the operation of the SAAC.
  7. Plans, coordinates, and presents information necessary to train other SAAC staff.
  8. Ensures volunteers who are selected to work in the SAAC program receive sufficient training and supervision to best fulfill the agency’s utilization of volunteers.
  9. Presents information regarding the SAAC to the public and selected groups.
  10. Evaluates the SAAC program on a regular basis and makes necessary modifications as needed.
  11. Assist with RFP/Grant completion for program funding.
  12. Responsible for follow up/corrective action needed as a result of Quality Assurance team reviews
  13. Completes and evaluates reports, decisions, and results of department in relation to established goals (Focus on Excellence).  Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
  14. Makes modifications to improve and expand services based upon the SAAC’s operational data.
  15. Supervises hires and terminates department direct care providers and makes recommendations to hire/fire SAAC program staff.
  16. Communicate with Finance Department in monitoring utilization of contract budget(s) on a monthly basis
  17. Must maintain confidentiality in accordance with HIPAA, LVF policy and state and federal law.


  1. Assists with maintenance system for tracking employee information e.g., CPR, first aid, training, and evaluations, etc.
  2. Assist with filing of provider and client documents.
  3. Attends State training, information sessions and public meetings appropriate to the Program.
  4. Requires current knowledge of principles and practices of services to the intellectually disabled, mentally ill, persons with Alzheimer’s disease and persons with dementia.
  5. Identifies and discusses with Executive Director and appropriate staff members, ways to improve work processes, efficiency, and quality or Program.
  6. Must be creative and flexible in order to respond quickly and positively to shifting demands and opportunities.
  7. Requires current knowledge of principles and practices of Non-profit services.
  8. Maintains professional leadership role for clients, families, team and community.
  9. Demonstrable skills in MS Word, Excel, Outlook
  10. Ability to prioritize and complete tasks in timely fashion.
  11. Requires effective oral and written communication skills and excellent interpersonal skills
  12. Perform other duties as assigned by supervisor


  • SAAC Program Assistant(s)


Education Requirements

  • Bachelor’s degree or equivalent in human service field preferred; work experience may be substituted for education and a minimum of two years’ experience in related field.

Experience Requirements

  • Minimum two years’ leadership/supervisory experience working with adults with mental illness, addiction, developmental delays and abuse issue. Must have experience with case management; group leadership; community outreach; data entry and reports.

Other Knowledge, Skills and Abilities

  • Ability to complete essential job duties autonomously in satellite location.
  • Flexibility to attend agency meetings as necessary to support overall agency need.
  • Must maintain CPR, First Aid and other trainings/certifications as required.
  • Accomplished manager of time and stress as well as ability to delegate effectively.
  • English/Spanish bi-lingual a plus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Manual dexterity needed for computer and phone work
  • The physical environment requires the employee to work primarily inside, in temperature controlled conditions. Some noise and interruptions are present.
  • Must be able to manipulate and operate office supplies and equipment.  Occasionally required to lift up to 30 pounds
  • May require need for flexible schedules, including occasional evening and weekend work
  • An automobile at his/her disposal; a valid, non-suspended NM driver’s license and a current automobile liability policy and continuous coverage
  • Must pass a pre-employment background check
  • No substantiation or criminal conviction of child abuse or neglect
  • Travel within the state and out-of-state may be required

Send your cover letter and resume, and application to Ted@lvfnm.org, or fax to (505) 865-5331 or mail application to P.O. Box 2040, Los Lunas, NM 87031 (Attn: Human Resources)

La Vida Felicidad, Inc., is an EOE/AA employer.  Minorities, Veterans and Persons with Disabilities are encouraged to apply

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