FAMILY SERVICE COORDINATOR

POSITION SUMMARY

Responsible for the coordination of early intervention services. Employee will work under the supervision of Early Intervention Program Manager.

DUTIES AND RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:

Family Service Coordination

1. Conduct individual intake/enrollments, schedule evaluations/assessments to determine a child’s eligibility for services, facilitate, and lead team meetings, write and develop service plans, monitor service delivery and support transition to other services in accordance with the requirements of the New Mexico Family Infant Toddler Program
2. Assist families in identifying and accessing all available services.
3. Demonstrate sensitivity to linguistic, cultural, social, economic, individual and role differences among children and families served.
4. Coordinate and monitor the delivery of early intervention (EI) services.
5. Share pertinent information with supervisor and team members regarding work progress, successes, barriers, concerns and other areas that may have an impact on the program services or image.
6. Inform families of advocacy services and support families in developing their own service coordination skills.
7. Coordinate services with therapists, health care providers, community daycare/preschools and school personnel.
8. Participate in Trans-disciplinary Teaming to achieve service integration by working collaboratively and consulting with other disciplines.

• Serve as Team Lead when identified as such on the Individualized Family Service Plan ( IFSP)
• Participate in consultation with other IFSP team members in order to promote alignment of strategies, a coordinate approach to services, collaboration and co-visits with members of the team.
• Participate in file reviews and self audits to ensure ongoing compliance with federal/state mandates.
  • Maintain compliance as identified by the NM Family Infant Toddler Program (FIT) to include: transition timelines, APR indicators, quality assurance practices
  • Participation in Trainings as identified by the FIT Program
  • Implementation of quality practices that adhere to state and federal mandates
• Must maintain confidentiality of client information and records as required by HIPAA and FERPA laws, and NM Early Childhood Education and Care Department policies and procedures.
• Maintain professionalism for clients, families, team and community. Must maintain professional boundaries in accordance with best practices.
• Must maintain current CPR, First Aid, Developmental Specialist II certification and other trainings/certifications as required.
• Must be comfortable with providing home visiting services in the child’s natural environment, to include home, child care setting and community.
• Continuous learning, training, development and improvement.

OTHER JOB RESPONSIBILITIES

• Attend program staff meetings
• Participate in community outreach efforts.
• Perform all other duties as assigned by Early Intervention Manager/Director

SUPERVISORY RESPONSIBILITIES:

 None.

ROLE QUALIFICATIONS:

 Education Requirements

• Minimum of a Bachelor’s Degree in Early Childhood Education, Special Education or other related field. Ability to meet criteria for Developmental Specialist II certification.

Experience Requirements

• Experience working with children ages 0-3 years. Experience working with children and families in natural setting to include; home, child care and community.

Other Knowledge, Skills and Abilities

• Must be creative and flexible in order to respond quickly and positively to shifting demands and opportunities. Aptitude to handle multiple changing priorities.
• Strong organizational skills, including time management.
• Requires current knowledge of principles and practices of early intervention.
• Strong written communication skills and excellent interpersonal skills and computer literacy.
• English/Spanish bi-lingual a plus.

WORKING CONDITIONS:

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Must be able to manipulate and operate office supplies and equipment.  Occasionally required to lift up to 25 pounds
• Requires need for flexible schedules
• An automobile at his/her disposal; a valid, non-suspended NM driver’s license and a current automobile liability policy and continuous coverage
• Must pass a pre-employment background check
• No substantiation or criminal conviction of child abuse or neglect
• Travel within the state required

 BENEFITS:

The position is based in Los Lunas New Mexico and provides best in state training, a fun, caring and welcoming work environment, competitive compensation depending on experience and a superior benefits package with ample opportunities for growth and learning

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance
• Bonus pay